FAQ

Request for Quote
FAQ

CSG Parts Frequently Asked Questions

 

 

 

How do I find the part I need?

Start with the NSN National Stock Number / Manufacturer Part Number search box in the upper right hand corner of home page.  Type in your part number OR press Advanced Search to better drill down your exact part.  Users can also go to the contact us page and Request a Quote - Be sure to include your part information and or NSN number and description details in the comments section.

 

 

How do I Request a Quote?

Fill out the Request for Quote form located in the upper left hand corner of the home page.  Click the “Send RFQ” button.  Your part request will be received by a parts specialist and you will be assigned a personal account representative.  You will receive an email or call with details on pricing and shipping availability.  Our professional staff works hard to give you a competitive quote quickly.

 

 

What is the shipping time and costs?

Orders are shipped by UPS, FedEx or DHL. We can use your shipping account number if applicable.  

 

 

What are your payment options?

We accept Visa, MasterCard, American Express, Check or Wire Transfer.

 

 

Do you offer a warranty?   

Warranties vary based on parts and manufacturer.  

  

 

Who should I contact if I have a question?

Please contact your personal account representative directly, or contact our Customer Service Department at info@csgparts.com.

 

 

Do you have any employment opportunities?

We are always looking to add quality sales personnel.  If you are interested in working for CSG Parts, please forward your resume to info@csgparts.com.